Privacy Policy

We collect information you provide when joining or using our academy:

• Your name, email, phone number, WhatsApp number
• Emergency contact information
• Date of birth and age verification
• Health information relevant to training (injuries, medical conditions)
• Membership type and training preferences
• Payment information (processed securely by payment providers)

We collect when you visit our facility or website:

• Training attendance records
• Photos and videos taken during classes (with consent)
• Performance and progress tracking
• Browser type and device info when visiting our website

We use your information to:

• Manage your membership and class attendance
• Ensure your safety during training sessions
• Contact you in case of emergencies
• Process membership payments and renewals
• Send you class schedules and academy updates
• Track your progress and skill development
• Share training photos and videos (with your permission)
• Comply with legal and insurance requirements

We never sell your personal data to third parties.

Health Information:

• Medical information is kept strictly confidential
• Only instructors who need to know have access
• Used solely to ensure your safety during training
• Stored securely and separately from other data

WhatsApp and Communication:

• We use WhatsApp for class updates and announcements
• You can opt out of group chats anytime
• Direct messages are private between you and staff
• We don’t share your contact information with other members without permission

Photos and Videos:

• We may take photos/videos during classes for social media and marketing
• You can opt out at any time by informing staff
• Minors’ photos require parental consent
• You can request removal of specific photos/videos

Privacy on the Mats:

• Training sessions are for members only
• Visitors must get permission before entering training areas
• Personal belongings stored in lockers are your responsibility

Your data is protected:

• Physical records stored securely at the academy
• Digital data encrypted and password protected
• Limited access - only authorized staff can view member information
• Regular backups to prevent data loss
• Secure payment processing through trusted providers

You have the right to:

• See what information we have about you
• Correct any inaccurate information
• Request deletion of your data after membership ends
• Opt out of photos, videos, and marketing communications
• Receive a copy of your training records
• Withdraw consent for data use at any time

Contact us at: +505 8861 0538 or visit us at Frente al Restaurante El Paladar, Managua

We keep your data:

• Active members: for the duration of your membership
• After membership ends: 1 year (in case you want to rejoin)
• Payment records: 7 years (legal requirement in Nicaragua)
• Health/waiver forms: 7 years (insurance requirement)
• Photos/videos: until you request removal

You can request full deletion of your data at any time after your membership ends.

Payment Processing: We may use payment providers for credit card processing. They have their own privacy policies and security standards.

Insurance: We share minimal necessary information with our liability insurance provider.

Social Media: Photos and videos may be posted on Facebook, Instagram, and other platforms with your consent.

All third parties are required to protect your information and use it only for the specified purposes.

We welcome students of all ages, including minors (with parental consent).

For minors under 18:

• Parent or guardian must sign membership agreement and waiver
• Parent/guardian consent required for photos and videos
• Emergency contact must be a parent or legal guardian
• Health information provided by parent/guardian

We take extra care to protect the privacy of young students.

Nicaragua Privacy Laws:

• We comply with Nicaraguan data protection regulations
• Personal information is stored and processed in Nicaragua
• We respect your privacy rights under local law

International Students:

• If you’re visiting from another country, same privacy protections apply
• Data may be transferred if you request transcripts or records

We may update this policy to reflect:

• Changes in our services or operations
• Legal requirements
• Improved privacy practices

We’ll notify active members by email or WhatsApp 30 days before major changes. Continued membership means you accept the updated policy.

Privacy questions or requests?

Phone: +505 8861 0538 WhatsApp: +505 8861 0538 Location: Frente al Restaurante El Paladar, Managua, Nicaragua

Academy: Starling MMA Website: https://www.starlingmma.com

Visit us during operating hours or contact us anytime. We respond within 48 hours.